Once you place your order, you will be given 24 Hours during which you can modify or cancel it. However, once this time has passed, we will not accept any requests for cancelling the order, regardless of the reason.

How to modify/cancel an order?

Follow these steps:

Prepare the required information, including the order email, order number (provided by Holtpetstore.store in the order confirmation email), and specific requirements for modifying or cancelling the order.
Send the request with the above information to support@hillordcopet.store, with the subject line [Modify/Cancel Order + Order Number].

CONTACT INFORMATION:

If you have any questions about this cancelation policy, please contact us at:

Phone number: +44 131 667 6389

Email: support@hillordcopet.store

Physical address: 8 Warrender Park Rd, Edinburgh EH9 1JQ, United Kingdom.